BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
TECHNOLOGY REQUIREMENTS:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...competitiveness. Provide technical guidance on API connectivity to ensure seamless partner and guest experiences. Represent Airbnb in external meetings and at industry conferences to reinforce our presence and credibility. Serve as the voice of the Los Angeles...
...Comfort Keepers caregivers travel to clients homes to support adults with personal cares and light housekeeping. Ask about our FREE CNA classes. Experience with dementia strongly preferred. The starting wage is $18/hour for Caregivers and $20/hour for CNAs. After...
...Title: Database Administrator 3 Work Location: Remote may require an occasional onsite meeting in Delaware (as needed for team interactions on larger issues), and the occasional conference that we may host with our stakeholders (once or twice a year) (we do...
...Ability to be cross-trained into different roles Job Description In this role, youll be trained to safely feed and operate equipment that processes lightbulbs into recyclable material. Youll open and empty containers of lightbulbs into three feed points,...
We're looking for talented dancers ready to make a long-term commitment to our vibrant team. We perform a diverse range of dance styles including Contemporary, Latin, Bellydance, Bollywood, Hip-hop, Jazz, Ballet, Can-Can, and Samba. We also welcome individuals with ...