Job Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Ensure all guests feel they are having an exceptional experience at the property
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Qualifications:
- Some college is preferred but a high school diploma or equivalent is required
- Flexible overnight hours are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Outstanding communication skills and excellent customer service skills are required
About Company:
The Crowne Plaza/Fairfield Inn Valley Forge - King of Prussia is located next to the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provide the perfect backdrop for your next business or social event.
Job Tags
Flexible hours,