Job Description

Beatrice Loving Heart is looking for a qualified Interpreter to provide translation services to our clients in Maryland. This position is permanent and part-time.

The Interpreter will coordinate with the case managers prior to contacting the clients to provide translation services. Most translation services will be done over the phone with the Case Manager and client.

Essential Job Functions:

• Deliver interpretation services via phone or video
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergencies.
• Maintain punctuality and availability during scheduled work hours

Qualifications:

• Available between 9 am to 5 pm on Mondays to Friday.
• Ability to complete a successful background check.
• Fluency in the requested language and English.
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
• Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Legally authorized to work in the US/Canada.

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