Site Manager — Landscape
Charlotte, NC | Full-time |
Role summary
Own the daily operations and client experience for one assigned property . You’ll be the primary liaison (“middle person”) between the client and LLG crews—driving safety, quality, schedule, and budget while handling all administrative needs for the site and creating enhancement/service proposals .
Liaison & Client Care
Serve as the on-site point of contact; lead regular walk-throughs, document punch items, and close out issues fast.
Prepare and present enhancement/service proposals (scope, photos, simple takeoffs, pricing) and track approvals.
Operations & Quality
Plan daily/weekly work, routes, and crew assignments; stage materials/equipment.
Enforce safety and quality standards; coach crews and correct in the field.
Monitor irrigation needs; submit adjustments or service tickets as needed.
Administration
Own site paperwork: work orders, service tickets, timekeeping approvals, delivery receipts, and job notes.
Keep the site file current (photos, inspections, client communications).
Support invoicing accuracy (verify quantities/completed work).
Performance & Compliance
Track labor vs. budget, schedule adherence, call-backs, and client satisfaction.
Ensure PPE, equipment checks, and safe work practices are followed.
Experience leading landscape maintenance/construction crews or managing accounts with direct client interaction.
Strong communication and problem-solving; confident running walk-throughs and closing loops.
Ability to read plans, plan labor/equipment, and work outdoors in all seasons (lift/carry up to 50 lbs).
Valid driver’s license (clean MVR). Bilingual English/Spanish is a plus.
Bonus: experience with irrigation systems, estimating/proposals, and work-order/CRM tools.
Hours: Monday–Friday, with occasional site/client needs.
Compensation: Competitive (DOE) + benefits.