Job Description

• Must be a self starter - take account of any project or initiative
• Work with diverse stakeholders
• Some exp with designing Cloud Native Services with GCP/AWS/Azure
• GCP or AI Certifications
• Salesforce / AgentForce exp would be a plus

• Contact Center Project
• Salesforce 5Nine integrations
• How those platforms will integrate with Medicaid IT Systems
• Designing integration platforms
• Medicaid is migrating to a health cloud solution (1CM)
• CR Engine Solution with AI automation (structure data and transactional data processes)
• Must be able to integrate platforms, knows how that is designed and carried out
• Must be able communicate with lower level developers as well as the highest level stakeholders

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