Job Description

Surgery Scheduler I

Location: Paoli Collegeville and Exton

Organization: Premier Orthopaedics in partnership with Philadelphia Hand to Shoulder

Overview

Premier Orthopaedics in partnership with Philadelphia Hand to Shoulder is seeking a dedicated and skilled Surgery Scheduler I to join our team in our Paoli Collegeville and Exton PA locations. As two of the regions most respected providers of orthopedic and upper extremity care we offer a collaborative patient-focused environment that prioritizes clinical excellence innovation and ongoing professional development.

Position Summary

The Surgery Scheduler I is responsible for coordinating all aspects of the surgical scheduling process. This includes tracking medical clearances arranging pre-operative and post-operative appointments communicating scheduling requirements to patients and ensuring all documentation and authorizations are completed accurately. This role supports efficient clinic workflow and ensures each patient receives timely clear and compassionate communication throughout the surgical scheduling process. This is a full-time position.

Key Responsibilities:

• Track and obtain medical clearances for scheduled surgeries.
• Navigate the EMR to document voicemails and return calls as needed.
• Contact patients within 48 hours of the signed surgical order to schedule surgery and all associated pre-op and post-op appointments.
• Provide ongoing communication with patients regarding pre-certification authorizations financial counseling and the overall scheduling process.
• During financial counseling collect patient responsibility via phone or instruct patients to bring required payment to their pre-op appointment.
• Communicate all clinical instructions required for appointments and procedures.
• Update the system with any changes or additions to the schedule.
• Accurately update patient information in the practice management system and EMR.
• Ensure canceled appointments and related ancillary appointments are appropriately canceled and communicated.
• Perform other duties as assigned.

Qualifications

Education:

• High school diploma/GED or equivalent working knowledge preferred.

Licenses & Certifications:

• None required.

Experience:

• 12 years of medical office scheduling experience OR 12 years administrative experience with orthopedic clinic exposure.
• Experience communicating effectively with physicians patients and the public.
• Experience working with insurance plans authorizations and patient scheduling processes.
• Experience using computer systems and entering patient information accurately.

Compensation & Benefits

Comprehensive benefits package including medical dental and vision plans

100% employer-paid life insurance

401(k) retirement plan with employer Safe Harbor contribution and additional discretionary profit sharing

Benefits are effective on your hire date (for full-time employees)

Generous paid sick and vacation time

7 paid holidays annually

Opportunities for growth and advancement

Employee referral reward program

About Premier Orthopaedics & Philadelphia Hand to Shoulder

Premier Orthopaedics and Philadelphia Hand to Shoulder Center (PHSC) are leading providers of comprehensive musculoskeletal care throughout Pennsylvania New Jersey and Delaware.

Premier Orthopaedics delivers expert treatment for orthopedic injuries joint disease interventional spine care regenerative medicine and comprehensive physical therapy services supported by more than 150 providers across 50 locations. Our facilities include state-of-the-art MRI centers outpatient surgery centers physical therapy clinics and orthopedic urgent care centers to ensure timely access to high-quality patient-focused care.

Philadelphia Hand to Shoulder Center (PHSC) a division of Premier Orthopaedics has been nationally recognized for more than 50 years for its specialized care of the hand wrist elbow arm and shoulder. Our fellowship-trained surgeons and certified Hand and Occupational Therapists collaborate to provide seamless carefrom diagnosis and treatment to post-operative and rehabilitative recovery. With 14 convenient locations across Pennsylvania and New Jersey PHSC offers advanced integrated care to restore function mobility and quality of life for patients with upper extremity conditions.

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