We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Exceptional oral and written communication skills to all levels of the organization. Education M.S. / B.S. degree in Chemistry, Biochemistry, Pharmacy or related scientific field (Chemistry strongly preferred) with 0 - 4 years of experience in the pharmaceutical...
...loved ones feel comfortable and are well informed regarding treatment options. We are conveniently... ...shifts available. The Director of Health Information is responsible for... ...quality with data gathering and analytics. Manages the team of 3. Obligated to meet the deadlines...
...the department. Participates in overtime and weekend scheduling as required. Qualifications ~ Bachelors degree in Biochemistry, Life Sciences, Engineering, or other science related degree concentration, orequivalent directly-related experience ~2 years...
...Job role : UX/UI Designer Duration : 6 months with possible extension Location : 3 4 days onsite (Mon Wed required, Thurs/Fri as needed) Los Angeles, CA - 90067 Key Update Must Have: SAP experience is required ERP SAP portal development or...
...exceptional service. Build your career and develop your professional experience with our team. We're one of the few operators in the... ...tools and special service equipment* Perform basic Maintenance oil changes, tire rotation, mount and balancing of tires, brake inspection...